Privacy Policy

Last Updated: [Insert Date]

Welcome to [Your Agency Name] (“we”, “our”, or “us”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or book a safari with us.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

When you book a safari, make an inquiry, or subscribe to our newsletter, we may collect:

  • Full name
  • Email address
  • Phone number
  • Postal address
  • Passport information (for travel bookings)
  • Payment information (processed securely through third-party gateways)

b. Non-Personal Information

We also collect non-identifiable information such as:

  • Browser type and version
  • Device information
  • IP address
  • Website usage data (via cookies and analytics tools)

2. How We Use Your Information

We use your information to:

  • Process bookings and payments
  • Communicate with you about your safari or inquiry
  • Customize your travel experience
  • Send promotional emails (only if you opt in)
  • Improve our website and services
  • Comply with legal and regulatory obligations

3. How We Protect Your Information

We implement appropriate administrative, technical, and physical safeguards to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
All online payments are processed using secure, encrypted payment gateways.

4. Sharing Your Information

We may share your information only with:

  • Travel partners (e.g., lodges, guides, transport providers) essential for your safari
  • Service providers who help us operate our business (e.g., IT and payment processors)
  • Government authorities, if required by law

We do not sell, rent, or trade your personal information.

5. Cookies and Tracking

Our website uses cookies to enhance your browsing experience and analyze site traffic.
You can control or delete cookies through your browser settings, but some features may not function properly if you disable them.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction or deletion of your data
  • Withdraw consent for marketing communications
  • Lodge a complaint with your local data protection authority

To exercise these rights, contact us at [your email address].

7. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

8. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for their privacy practices, so we encourage you to review their policies before providing personal information.

9. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website with the updated date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:

[Your Agency Name]
Email: [your@email.com]
Phone: [your phone number]
Address: [your business address]